Frequently Asked Questions

Everything you need to know about shopping with Gorman

How long will it take for my order to arrive?

Standard shipping within Australia takes 3-7 business days, while international orders typically arrive within 10-15 business days depending on your location.

What is your return policy for online purchases?

We offer returns on full-priced items within 30 days of delivery. Items must be in original condition with tags attached. Please note that sale items are eligible for store credit only.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as Gorman fits can vary between relaxed and tailored styles.

Do you offer Buy Now, Pay Later options?

Yes, we support Afterpay and ZipPay for all Australian customers, allowing you to split your purchase into four interest-free installments.

Can I change or cancel my order after it has been placed?

Once an order is placed, it is processed quickly by our warehouse. Please contact our customer service team immediately, and we will do our best to assist before the item is dispatched.

Are your fabrics sustainably sourced?

Gorman is committed to using organic cotton, recycled polyester, and sustainable wood-pulp fibers where possible. Check the 'Composition' tab on individual product pages for specific material details.